Returns & Exchanges
At Lily & Fox, we want you to love your manicure; if you are not completely satisfied with your purchase, we offer a 30-day hassle-free return policy for all unused products.
1
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a return authorization.
2
Prepare Your Package
Place the unused nail sets in their original packaging to ensure they remain protected during transit.
3
Ship Your Items
Affix the provided return label to your package and drop it off at any authorized postal service location.
4
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing